At Supreme GPS Store, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we offer a straightforward return policy to make the process as hassle-free as possible. Please review the following guidelines for returning items purchased from Supreme Garmin Shop:
1. Eligibility:
To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.
Returns must be initiated within 30 days of the purchase date. After this period, we may not be able to accept returns or provide refunds.
2. Return Process:
To initiate a return, please contact our customer service team at info@supremgarminshop.com within the specified return period.
Our customer service team will provide you with instructions on how to return the item, including the return address and any required documentation.
Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service for your return to ensure its safe arrival.
3. Refund Processing:
Once we receive and inspect the returned item, we will notify you of the status of your refund.
If the return is approved, a refund will be processed to the original method of payment within 10 days. Please note that shipping costs are non-refundable.
Depending on your payment method and financial institution, it may take several business days for the refund to be reflected in your account.
4. Exclusions:
Certain items may not be eligible for return, including but not limited to:
- Items that are personalized, customized, or made-to-order.
- Downloadable software or digital content.
- Items that have been damaged or altered by the customer.
Returns of ineligible items may be subject to refusal or restocking fees at our discretion.
5. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue promptly, whether through replacement, repair, or refund.
6. Contact Us:
- If you have any questions or concerns about our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at info@supremgarminshop.com
By making a purchase from Supreme GPS Store, you acknowledge that you have read, understood, and agreed to the terms of our return policy. We appreciate your business and are committed to providing excellent service throughout your shopping experience.